One feedback less…might get a pass
But seriously, I’m curious of something and I’ll tell the story first. I was looking for a mint item on the BST. I looked at a guy’s feedback quickly and nothing stood out, so I sent a PM. It was the weirdest thing, but when I looked at the feedback again, there was a neutral on there that I missed. The long details of the neutral were that the person did not ship an item mint as it was described. Not only that, but the person never owned up to it. Before the person wrote me back about the offer, I PMed telling him apologizing, and telling him to disregard my message about being interested. He then wrote me back as I was honest, telling him that it was due to his feedback that I changed my mind. He wanted to try to work something out, but I went as far as to tell him that there was no way the deal would go forward, unless he was going to ship first and get paid later. I didn’t expect him to do that of course, or even like that I said it, but it was truly the only way the deal would be done under the circumstances. He was not too happy about it and stated that if it was not as described, I can make a Paypal claim so he didn’t really know what the big deal was. Then, I explained that at this point in my BST career, I don’t even want to put myself in a position to file a claim with Paypal, because that must be a “process” and I don’t want to wait for any “process.” Me and this other person would be going back and forth stating our best argument to Paypal, and I’d have to hope they see it my way. Where I’m at these days, is I see a red flag and avoid it no matter what. I try not to be too anxious to buy a throw that I compromise my trading standards. I sincerely told the guy that he was better off resolving that neutral feedback with that person, who has a ton of feedback, so he can move on in the BST. This is an item where I was looking for a collector type of yo-yo…a truly mint condition and smooth throw. I was not going to take a risk buying it from someone with a history of not sending an item as described. I was not going to feel like I made a gamble on it.
It happened to me before. I bought a mint Dingo in the BST. I received it and it had damage, not in collector condition at all. It had like a few scratches and a flat spot or something. I paid to ship it back, and I insured it too, because now I was responsible for the yo-yo that I don’t even want. He could always say it came back to him broken, so no refund. So it cost me shipping and insurance to get it back to him. He gave me a refund, but it was a pain, cost me money, inconvenience and I didn’t want to go through all that again.
So, I have to ask, has anyone filed a Paypal claim? If so, how long did it take to resolve? I’ve filed disputes on Ebay, and they take a while to resolve, over a week or more, but I have to say, they always have forced the other party to pay or ship (that is always the reason). I’m not sure about Payapal. Ebay owns Paypal…I’m just not sure how the process works when the transaction is outside of Ebay.
Thoughts? Answers?