YYJ reXtreme 2 problems

I got my YOYOJAM rextreme 2 today in the mail, I opened it up, and threw it, but every time I catch it on the string it grips the pads and responds, why? I tried mashing the pads into the YOYO but that did nothing. Please help!

Did yoy try cleaning the bearing? That is 90% of all response issues.

It was the pads, I took them out but now it won’t come up. It’s an offstring yoyo, but I’ll buy silicone for it

It won’t come up without response pads.

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Somehow I find that hard to believe.