Yes we are only human. My boss always says its okay to make a mistake, but we must learn from that mistake. Which in turn, confuses the heck out of me, because she has already divorced twice in her life and dating at the moment.
Again, you’ve made me lol
I’ve had amazing experiences with YYF’s customer service. I had to contact them almost 10 times during the 2 years I’ve been yoyoing and they’ve treated me with respect. Well, probably because I use respectful language and none of that hard-to-deal-with language.
Don’t be a jerk and they’ll treat you well. Simple as that.
This works way more often than being a jerk about stuff. I had a problem with my wife’s car that took 4 trips to the dealer to resolve. They had the car for a total of about 3 weeks over a 5 month period. I was congenial with them the whole time. Now when I take either of our cars in for service I get the red carpet treatment.
Awsome, YYF rocks!
My black severe’s (that I won at a contest) bearing seat was way to tight and cracked. I contacted yyf that night (1.5 months ago) and haven’t gotten anything back. Is this unusual for yyf?
I have personally been answering contact email this year so I can tell you all emails are replied to. If you want to email me directly my email address is below /
That’s so funny because my black severe’s bearing seat is messed up and im sending it back to YYE to see if theres actually a problem
When screwed together there don’t smoothly twist, but now its fine but ALL the bearings I put in it are now messed up
how do you contact them my shaqualer star went responsive after one day and I need to fix that but i cant unscrew the yoyo. ![]()
how do you contact them my shaqualer star went responsive after one day and I need to fix that but i cant unscrew the yoyo.
If your ordered it here contact “Yoyoexpert” or “yoyofactoryben.”
Thanks
Say what you will about yyf(I know I do) they have great costumer service.










