I haven’t heard of that type of yo yo, but usually when a yo yo doesn’t come up it’s because its unresponsive and you need to learn to bind. YoYoExpert.com - Intermediate - Bind Returns
If you want to make it come back up with a tug, take out the ball bearing and put a thick liquid in there (Such as Petroleum Jelly, Vegetable oil, etc.)
Alternately, you can learn to o something called a “Bind return”, as stated above.
OK so yeah. You should probably learn the bind, which can be found in Dereks post, or you can unscrew the yoyo, and put a drop of lubricant inside the bearing. If you want more response use thick lubricant. If you want less response, but and a silent bearing, use thin lube. Both thick, and thin, can be found here: YoYoJam Lube – YoYoExpert
oo i have one of them too its really old want a yyj anyways when i got mine they also gave you yo yo lubricant that helps heaps if you use it regularly or you could always learn binding that will help later on