This is a few days late, been pretty busy lately, so here it goes;
The story begins a few weeks ago, and the pads on my USA hatrick fall out. For those of you General-Yo enthusiasts, you know that the USA Hatricks originally came with custom USA themed pads five years ago upon release. I was about to purchase a new pair of pads from YYE. I decided to shoot Ernie an email, to see if he had any old pairs lying around.
A few hours later I receive a response. I offered to pay for them and shipping, which Ernie, the owner of General-Yo, immediately refuted. He told me to send him my address and they’d take care of the rest. A few days later I received what may be the last pair of unused USA response pads.
I would like to thank Ernie personally. I’ve emailed him numerous times in the past, all to which he has responded quickly. I haven’t had the pleasure to meet him personally, but from our conversations, and from what I’ve heard, he’s a really good guy. I feel moments like this shouldn’t be ignored, another great example of General-Yo’s customer service! Thanks again.