This incident is rather bizarre. There is a buyer (Apollo2), who gave the seller (Promaster) positive feedback for a transaction, but later claims there is an excessive vibe problem, and he wants to change the feedback. Apollo2 claims that his feedback was left, before he knew how the yo-yo was supposed to play, AND he stated that he gave positive feedback to avoid receiving retaliatory negative feedback. But, in his feedback he stated:
“Just, totally, awesome! Great trader! Would trade again!”
Someone who feared retaliatory feedback might write something a lot less than awesome like, “got the yo-yo thanks,” or “he shipped it…cool.” But, to write “totally awesome…great trader…would trade again?” :-\
Vibe is subjective, and I own several of the same model yo-yo and they are not all equally smooth. That is something to consider.
I have a problem with the dates I see. Apollo2 left the feedback for Promaster on March 12th, but he shows an email on March 28th with a statement Promaster wrote. My question is whether Apollo2 left feedback for Promaster, played with the yo-yo for a few weeks, and raised this issue just recently on March 28th. If so, it might appear that Apollo2 was satisfied with the yo-yo at one time, left feedback, and then something happened to the yo-yo in the next few weeks.
Then, when Promaster responds to this in the quote above, he says he packed the box with newspaper, although his email to Apollo2 says that someone else packed the box. :-\ He did not address whether he advertised that the stock axle was switched out prior to the deal. Then he stated, “u shipped badly to.” Does that mean that he is admitting to reckless packing? Also, he now says there is a problem with the yo-yo Apollo2 sent him. But, did he raise that issue before Apollo2 made this thread?
This might just be a case of lessons learned:
- Pack the boxes yourselves, and pack better, in a box to avoid these issues in the future.
- Do not give feedback prematurely, inspect and play the yo-yo prior to issuing feedback.
- If the yo-yo does not have all the stock parts, advertise as such to the extent you are aware.
The list goes on.