I posted this on reddit but wanted to post it here also:
Last week I emailed OneDrop and asked them a simple question about where to start when it comes to metal yo yos because there are so MANY options. I told them that I have a couple of YYFs and I had heard many, many good things about OneDrop and myself and a couple of buddies were interested in purchasing from them but we didn’t know the differences and subtleties.
I went on to tell them some background. I am in the U.S. Navy and am currently on LIMDU status (I got hurt on deployment in 2014). Myself, in addition to a couple of buddies that are in the same situation, are getting into throwing because it’s very relaxing and can be therapeutic. We are all beginners and I just learned how to bind in the last couple of weeks.
Not only did I get a super quick reply from David at OneDrop, but he proceeded to tell me that they were going to send us a care package. Now this, in and of itself, was exceptionally generous on their behalf and was not my intention when I reached out to them. But this “care package” arrived today and it blew me away. When I opened the box, I was literally stunned at what David and the OneDrop team decided to send us. Perhaps the most touching part of it all was the hand-written note addressed to my friends and me.
I want to thank OneDrop for their incredible generosity and support of us and service members in general. You now have at least three loyal and devoted customers for life.
I am literally stunned and quite speechless.