My thoughs on BST deals “gone wrong” involve patience, understanding and also having a threshold for tolerance.
Anyone can screw up. Mistakes can be made. I am all for allowing the party making an error to be given at least one opportunity to “make it right”. Typically, negative feedback is the result of a complete failure by one end of the transaction. Nobody wants to leave negative feedback if there is no need to. When things go bad, most likely at least one party is working hard to make the other party honor the agreement.
When it comes to me, I am usually late shipping and mailing. I tightly schedule my activities and when someone else screws them over, it really screws me over big time. Unfortunately this happens often for me. I dislike shipping because of this.
Now, as far as paying, I’m usually quick. If it’s via Paypal, I’m usually lightning fast. When it comes to receiving items, I’m patient as long as the item has shipped. I never “gotta have it tomorrow” kind of stuff. I’ve had many sellers apologize to me for their shipping being late. I usually just say “Hey, no big deal, thanks for letting me know”. Honestly, it’s not a big deal to me if an item arrives a few days late. I had a package over 10 days late once. I asked about it and it as hadn’t arrived about when I expected it to. It turned out he just shipped late. Again, my response was “thank you for the update” and the item arrived a couple of days later.
One time an item shipped and I hadn’t paid yet since a check was late. I paid a couple of days later after the check arrived. The seller was fine with that.
Realize that BST is NOT a store/dedicated retailer where this is their business and perhaps income. BST is individuals selling and trading their own stuff on their own resources and time. I have to accept a certain level of professionalism as well as a more casual approach to certain things. BST also works off the honor system and peer pressure.
If I can avoid leaving negative feedback, I will. I will leave negative feedback if I have in fact been scammed. I will give a chance for the other party to “make it right”. I just hope I never have to ever have negative feedback.