contacting RecRev?!

hah, 2013 and alex kim is still at it. I remember reading countless identical threads in 09

thankful i never joined recrev, anthony and team must be in such a tough spot with all the negative energy surrounding the company

gNNY, may i wish you the best of luck, hope alex comes through

"Some people say that Iā€™m a bad guyā€¦
They may be right, they may be right.
But itā€™s not as if I donā€™t tryā€¦
I just f up, try as I might

But I can change, I can change!
I can learn to keep my promises, I swear it!
Iā€™ll open up my heart and I will share itā€¦
Any minute now I will be born again! "

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Iā€™m a really space cowboy !!! Hehehe

this will be a longer update but the current status is that Iā€™ve received a tracking number and that a package is on itā€™s way to Germany.

As mentioned above, after the post from YYE, I contacted Alex and he replied pretty much right away saying that heā€™ll look for the receipt and also send another package. That was on the 26th October. As I didnā€™t hear back from him after that, I wrote another email to Alex on the 4th November with still no reaction.

Then on the 11th November I had ordered another package from another US retailer. I told Alex via YYE forum PM that I consider this a race now: either the other US package or his will get to me first. But thatā€™s the deadline for me, either way.

Last Friday (22nd November) I picked up the package from the US retailer from German Custom Service. Alex had lost the race. I informed him via PM, email and facebook message (just to make sure he gets it) that the deadline has run out but that Iā€™d be traveling that weekend therefore giving him time till Sunday to react to the situation.

And indeed on Sunday morning I got an email from him telling me that I can expect a tracking number in the next 24h. The next day, I got an email saying that heā€™ll need a little bit more time to send me the number, but that itā€™s still coming. And this morning, I found an image of a tracking receipt in my email inbox. USPS has it already in their system, and I can see the package on its way to Germany.

All in all, it seems that this story will come to an end. When it arrives, I can give a final feedback on the case and hopefully close it all.

I emailed, PMā€™d 'em here and fb, no reply in a month. ???

File a paypal claim if you can.
Andreas looks like he is getting lucky and will finally get his product.

Waitā€¦you mean it only took just 4 short months for your yoyos to be shipped out to you? Flip! YYE needs to take note, I live all the way in the UK and had to wait nearly a week for large shipment of yoyos before. Disgracefulā€¦

Iā€™m so fed up of hearing that name. Iā€™m thinking of becoming a yoyo manafacturer myself and just not making or shipping any out. After all, whatā€™s the worst people will do to me? Send me an email warning me that if I donā€™t ship theyā€™ll send me another email?

I donā€™t think feedback is required. We all know the guy is a joke.

Thatā€™s part of the issue, new people come into the community and see stores selling his products. So they have no reason to question if he is trust worthy.

I canā€™t, I just got a bum product and I dont play with it, and the retailer I bought it from wont assume responsibility.

Ladies and Gentlemen,

it is with great relieve that I can report to you that a package from RecRev has finally arrieved. If you want to wittnes the moment I opened it, you can:

Of the two yoyos and one Stax axle system I had ordered, I received one yoyo. Instead of the other yoyo, I got two Sine/Saws and an Octave making this a total of four yoyos. Through some other stores I had bought a Sine/Saw and an Octave already, so those yoyos are no new additions to my collection.

But I will leave it at that. Alex tried to fullfil the order to the best of his abillity and since I had given him a specific list of what I had ordered when we last exchanged emails, I suspect that he didnā€™t have what i wanted still in his inventory. Since the models are also sold out at other online shops, I guess he couldnā€™t get a hold of it himself, either. So he gave me 3 other yoyos to make up for that.

This is fine with me. At least I got one yoyo that I wanted and since I donā€™t really care for RecRev yoyos in general any more, I donā€™t mind too much that I didnā€™t get all that I had ordered nor that I got extra yoyos that I already own. Iā€™m just glad that this chapter is closed now.

Thanks to all who lend a helping hand in this, itā€™s greatly appreciated. Eventually, it looks like that only the commercial pressure that YYE has put on him let to some reaction and to this result.

lol geez, iā€™m sorry man. :-\

Holy cow, finally. Glad you got at least one that you wanted. Hopefully your unlucky encounter will serve as a perfect example of why NOT to deal with Alex Kim directly.

After all of this, I have to ask, do you like the yoyos that you got?

Never bothered to read a 12 page thread on RecRevā€¦

Wowā€¦

Yeah, Alex is a pain, but I get yoyos from him for dirt cheap soā€¦

Being a pain and blowing off sales or sending different items than purchased are two completely different things. I sure hope you were being sarcastic, because this guy has lost all credibility in my book. Iā€™ll never buy his products again no matter what the price.

To be honest, I havenā€™t tried them. And I donā€™t really plan to do so as I donā€™t care for them any longer. I wonā€™t sell them, I wonā€™t give them away, I wonā€™t recommend them, because that will simply promote RecRevā€™s products and I donā€™t want to do that.

Was gonna say disassemble them and use them as permanent shot glasses, but you canā€™t even do that with the Stax holes there lol. What a bummer.