Basecamp Expedition cutting strings

Just wondering if anyone else has had any problems with the expedition cutting strings. I have the aqua/blue color and it is cutting strings right at the outside edge of the response pad.

Yikes, sorry to hear it! Haven’t heard of anyone having that problem. Email if you would like a replacement.

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I have an Epedition as well. I haven’t had problems like that. YYF and CLYW have excellent customer service and I am sure they will resolve it quickly.