Basecamp Expedition cutting strings


#1

Just wondering if anyone else has had any problems with the expedition cutting strings. I have the aqua/blue color and it is cutting strings right at the outside edge of the response pad.


(Steve Brown) #2

Yikes, sorry to hear it! Haven’t heard of anyone having that problem. Email sales@basecampyoyo.com if you would like a replacement.


#3

I have an Epedition as well. I haven’t had problems like that. YYF and CLYW have excellent customer service and I am sure they will resolve it quickly.