I am creating this thread so we can have a place to put the best customer service (not worst). To give credit where credit is due. I personally measure a company not by how few mistakes they make but the redemption of a challenge.
I work and have worked in aa retail customer service environment for seven years and have seen it all. With no further ado…
Andre (and the rest of the folks in Amherst) for everything you do. Far too much to list.
Caribou Chris (and the lodge). When I first was looking for an Avalanche he said “if I had one I would offer it from my personal collection.” When my wife and kids were looking for fathers day.
My last ordered was to be bundled with a friends (man international shipping ain’t cheap) and things got out of whack offered me more than had thought was fair (I told him to do what he felt right) as I am more than satisfied with the service/product. So CLYW shirt for my son.
Ernest “Ernie” Kaiser (and the folks at Generalyo), on the way a model 10 and I believe a patch. That will no doubt get a nice spot on the leather jacket I have had since Highschool.
Nick Gumlaw (and Spin Dynamics). Putting the first high end throw in my sons hands and pushing forward the best addiction that could have happened to any family.
At the end of the day most every manufacturer and sponsor does these things out of the love of throwing. Nobody is driving sports cars and playing golf with CEOs. These wonderful people in this community are what makes it all worth it.
Please add but do not subtract.