Yoyofactory Rude Customer Service?


#1

Have any of you had emailed yyf? They were rude to me… Any of you had this problem?


#2

I haven’t had any contact with them but 99% of the comments I’ve seen here regarding YYF customer service has been that they’re excellent to deal with.


#3

Depends on your definition of rude, and what you said and how you worded it.


#4

I had an issue and they handled it real well. No complaints from me.


#5

^ Best guys ever! No complaints :slight_smile:


#6

My experience has been nothing but the best. I agree with LeftyLink.


({RTD} alecto) #7

I have never had an issue with anybody at yoyofactory… they may be a little sarcastic sometimes but they are super nice.


(⛷ Noisy Lurker) #8

YYF has always treated me exceptionally well. They have always been prompt with their responses, generous and incredibly helpful.


#9

They replaced my shutter for free , no questions asked


#10

The guys at YoYoFactory are always super nice! You may want to try again… :wink:


#11

YYF guys are the best, they sent me 6 replacement boards for my hubstack afterglow when one died.