What do I do if...

So i’ve received a yoyo that isn’t working correct or has false parts, what do I do to receive a new one, repair it, etc?

What yoyo and what’s wrong with it?

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contact yoyoexpert if you bought the yoyo from them and ask about it. im sure if it came with faulty parts they will replace it no charge.

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contact the brand and act like a big shot mafia boss who will stop at nothing to serve revenge to those whom did you wrong…
Or just give a very detailed explanation

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If you bought it new, contact the store you bought it from and describe the problem politely.

If you bought it used, contact the seller and describe the problem politely.

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How do I contact yye?

http://yoyoexpert.com/contact.html

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