I recently ordered a loop 900, when it arrived in the mail, the axel was slightly bent and there was one sizable chip on either wing. From this i assumed somebody already used this yoyo and caused this damage. I informed the company and they sent me another loop 900 in the EXACT same condition. Am i going crazy or are loop 900s supposed to be smooth all around, and have a perfectly strait axle.
I’m sorry if this is in the wrong section.
I ordered my yoyo from Billy Bobs Bait and Tackle Emporium. i wouldn’t recommend anybody buy from them. bad customer service…
Please don’t mention other other on-line stores. Thanks skitrz
Contact the place of purchase and have them honor the warranty. I find it odd how a second would do the same thing.
Did the items ship in their retail packaging? Were they in a box for shipping or at the very least in a padded mailer? If boxed, was some packing material included, such as foam, peanuts, wadded paper or bubble wrap? What condition did the package arrive in?
I received a pair of not very used Loop 900’s via BST, they showed up in a padded mailer I think. They are playing just fine.