Damaged Loop 900


#1

I recently ordered a loop 900, when it arrived in the mail, the axel was slightly bent and there was one sizable chip on either wing. From this i assumed somebody already used this yoyo and caused this damage. I informed the company and they sent me another loop 900 in the EXACT same condition. Am i going crazy or are loop 900s supposed to be smooth all around, and have a perfectly strait axle.
I’m sorry if this is in the wrong section.
I ordered my yoyo from Billy Bobs Bait and Tackle Emporium. i wouldn’t recommend anybody buy from them. bad customer service…

Please don’t mention other other on-line stores. Thanks skitrz


#2

Contact the place of purchase and have them honor the warranty. I find it odd how a second would do the same thing.

Did the items ship in their retail packaging? Were they in a box for shipping or at the very least in a padded mailer? If boxed, was some packing material included, such as foam, peanuts, wadded paper or bubble wrap? What condition did the package arrive in?

I received a pair of not very used Loop 900’s via BST, they showed up in a padded mailer I think. They are playing just fine.


(⛷ Noisy Lurker) #3

I’d guess the problem to be with the postal service or packaging. I would suggest that you try ordering from YoyoExpert. The service is fantastic :wink: .


#4

But that’s one of my favorites!!! :wink:


#5

I used to think Billy Bob’s was a real yoyo store…


#6

What??? You mean it’s not???


#7

Okay that happened with loop 900s man that’s bad service that or you might want to contact the maker of it because that’s just wrong!


#8

Ah, the best editing job from a Moderator.

On topic, it seems like it’s either the Post Service or retailers fault.


#9

I know right? Apparently they don’t sell chiefs. The forum lied.


#10

Buy from yoyoexpert next time :smiley: