I want to compliment Duncan on their excellent customer service. Recently I was playing with my Raptor and it fell apart mid-trick, and the axle fell out and was lost.I contacted Duncan and within twenty minutes they got back to me saying that they would replace my yoyo for free.I was very glad that they were so nice as to do this for me.
I love companies like this. Makes me go back to them as much as possible
Wow! That’s amazing!
Are they giving you a full new yoyo and letting you keep the two dinged up halves?
Yep. Like I said, great service.
Wow… that’s incredible customer service right there.
Wow that is amazing wow!
That’s like clyw
That’s some good customer service right there. You’ve gotta love Duncan. Duncan = Love.