I’m not asking for it to reserve any items. I have no problem with taking the chance of the item I want NOT being in stock when I finally sit down and order it.
I can’t speak for anyone but myself. My schedule can literally change 100 times before noon and then change another 100 times between noon and 8PM. Honestly, there’s not a lot of time when I can just sit down and do something. So, it’s literally NOT possible for me to just “sit down and shop”. Today was a great example of a bad example. I’m trying to handle a business call with a client, and the kids decided “hey, now is a great time to cause chaos” and the next thing I know the two youngest are screaming and shortly afterwards, the youngest of the two is crying and hurt(bumped head on a table, nothing out of the ordinary). The time people see me in chat rooms and on the forum, I’m typically on the phone with a client at the same time, often in some sort of “hold” mode where i have to have the phone unmuted, but I gotta also be on the call because I’m waiting for someone else to do something. Then my wife is sticking her head in the room and asking me crap every 30 seconds, or rather saying something barely coherent and then I’m somehow held accountable for it, or else sending me nuisance texts or nuisance phone calls(despite the fact she’s in the house). I ALMOST lost that client. Fortunately he has 3 kids in the same age bracket.
So, let’s say I order Items A-G, and then when it comes time to place my order, I find out item B is out of stock. Oh well. I can deal with that. I just hate having to start from scratch all the time.
I also hear what you’re saying and I’ve done exactly that: Place an incomplete order to hold items, then add stuff to it and say “OK, I’m done, please mail it. Thank you”. I just don’t want to be annoying other people. I know YYE does excellent customer service. I know YYE has lots of customers, me being just one of many. I’m used to GIVING world class customer service and RECEIVING it, and I certainly have received it at YYE. But there’s so many other people who need more of their time and attention than I do. So it sounds like it’s a limitation of the current software, and instead of taking a more complex solution, they are going in an easier direction. Nothing wrong with that either.
As I said, I’m throwing ideas into the equation. Some will stick, some won’t. Regardless, I think it’s been made clear that I’m still going to buy stuff from here.
Now, having said that, I gotta complete my latest YYE order. I haven’t rebooted that machine since the day the Chief’s dropped! I prepared an order with other stuff, hoping to get it included with Chief. That didn’t work out so well, the getting the Chief part. That’s OK. I’m going to NOT spend the Chief money and save it for the next time they come around or one on BST. I’m gonna just wrap up the rest of the order: some YYJ’s, some bearings, shims and other goodies.
