YoYoExpert x YoYoFactory - Worlds Prague 2014

Or like mine which has a horrible bearing, vibes, and has the absolute WORST, and I mean WORST darn death grip bearing seat of death ever. I was wiggling the bearing for like 20 minutes, it didnt budge a millimeter.

Don’t worry yourself sick over it. It doesn’t matter what product you’re taking about, the people who receive any sort of a defective product are usually the most vocal. I’m guessing that there are very few packs that were sent out with problems. It’s a lot more likely for somebody to comment about their complaints of a poor product than for somebody to post a comment praising something.

I mean, there were 488 packs in total, and there are like 3 people with complaints? That’s less than 1% that have issues with their packs, based on what we’ve seen so far.

That’s not to downplay the issues those people are having. If you guys truly received defective products, I hope something can be worked out for you. I’m just trying to be reassuring, whereas you guys are slightly discouraging to others. Don’t trash the product, just accept that you got a defective product, and try to resolve that with YYE/YYF instead of complaining to the rest of us. Both companies are pretty damn awesome, and I’m sure they’ll do their best to right any wrongs.

I think you’re downplaying the issue a little bit. Very few people have actually received their order. Most will receive it on Monday. Also, not everyone who buys from the website has a forum account. I truly feel that we will hear of many more reports of vibey Cyphers. The quality control just isn’t there.

See, you could very well be exaggerating the issue as well. I was just trying to ease the minds of those who haven’t received theirs yet, I wasn’t trying to discount the fact that you received a defective product. You’re automatically going to be inclined to think there must be plenty more like yours, purely because you got a defective one. If it ends up where there are a large amount of defective Cyphers shipped out, then I’ll admit I was wrong about the QC. But there is no sense in worrying people before they get their own pack. Take your issues up with YYE/YYF…They’re friendly people.

You don’t even know bro. i mean, yours you can still screw together and use, my friends shutter’s bearing seat was so tight, it would strip the axle when you tried to screw it together, and i cracked my multitool trying to get the bearing off.

How does a bearing seat effect the Axel’s ability to screw in?

I’ve had yoyos were it squeaked to when screwinb it because of the seat.

I think I figured out the problem. Yes, the bearing seat is extremely loose. The bearing falls right out of mine. However the real problem is that the half with the axel is bent. When I spin it to unscrew it, you can see it wobble.

Again, did you order using first class? YYE sends the packages in a yellow envelope, so the throw could easily be crushed.

My box was not crushed or anything like that. The popstar is dead smooth. I did not take the yoyo apart to string it originally … So i can agree with people saying the quality control is bad, there is no way anyone threw this yoyo and thought that the WOBBLE mine has was acceptable. I just really hope something can be done to help because this looks like it would be an awesome yoyo. I was able to use another yoyo with similiar specs to narrow it down to one half of my cipher. The half with the very loose bearing seat , or more loose bearing seat on mine is the bad half, the other half is probably dead smooth and what little vibe I feel is probably because im using 2 different yoyo halves… that side does have sort of a death grip on the bearing but I was able to get it out and replace it a few times while testing. Ive tried different axles and bearings in all configurations ans it still comes down to that 1 half. I am hoping something here will jump out at someone more knowledgeable as the obvious reason and is why I am writing out everything I can think about it.

I’ve really never had too many problems with YYF’s quality control before. I know they’re a big company and needing to mass produce stuff like this, but honestly the quality control on some of these cyphers is just horrible…

Sorry to hear you’re having a problem with your Cypher, all of the ones we played with were very smooth! Give us a call or send an email and we should be able to fix it or swap it for a new yo-yo.

All SE yoyos have loose bearing seats and they play smoothly.

SE?

As in One Drop Side Effects. He is right.

It wasn’t the bearing seat. One half of the yoyo is bent slightly. You can see the wobble while unscrewing it.

YoyoExpert is replacing it.

It’s like the other side of the bearing seat could not fit into the bearing.