Noah sent me a Larkspur Cascade to make things right. I am totally satisfied and hope that things get better for him! Thank you Noah Bachofen!
Please, please, please work on your packaging. It’s only a couple minutes of your time to throw some bubble wrap or even paper towels around the throw. And PLEASE stop shipping yoyos screwed together!
I bought a Summit from Noah.Bachofen on Sept. 26 for $75 + $5 for shipping. I paid the $80 in full to his paypal account on the 26th. He was supposed to ship same day but I understand that things do happen so it was no big deal at that point. so he said that he would ship that following Monday:
Didn’t hear from him until the 30th when he told me that he shipped it out and would get me the tracking number after school:
I was relieved that he finally shipped, but never got the tracking. after hours of waiting i get this:
So, again, I sent my address.
He assured me that he was going to ship it that day.
After more hours of waiting I asked if he had shipped:
I asked if I could have the tracking number:
So after not hearing from him for another day, I expressed my concerns and that I didn’t think he shipped it:
I thanked him for being honest and asked that he please follow through:
Finally on Oct. 2, I got the tracking number.
It arrived today (Oct. 4) and I opened it to find that it was still together with absolutely no protection what so ever, and no “extras” that he told me would be included.
I don’t like leaving negative feedback, so instead i’m letting everyone know about this horrible experience. Noah is a professional for Eternal Throw, and to me that makes this even more infuriating! If you are a professional, you should conduct yourself with the upmost respect and kindness. you should be giving the company you represent a good name and this is a perfect example of the OPPOSITE!
I am very, VERY angry about this.