What am I doing wrong?

I have a Hyabusa soft landing yoyo (Duncan). It comes with two extra spaces. No matter what combination I try the string invariably goes between the spacers on the second throw. I make sure the yoyo is very snug, but to no avail. Any ideas?

Thanks
Larry

Have you tried takeing the spacers out? or can you not take em out to play?

Hi Robert, No problem with the spacers. But with the 2nd spacer inplace, the halves wouldn’t snug-up. LIttle did I realize then, but that was a clue. lol Upon further inspection using a magnifier I found the axel wasn’t installed ‘square’ at the factory. Attempts to remove and re-install the axel proved furitless. Needless to say, that yo was deep sixed. I thought about trying to get a replacement, but figured the effort wasn’t worth the hassel. Lesson learned!!!

Ya’ll have a grand day.
Larry