A reply to your 9 messages here on YYE, but also to your messages sent via email. Unless there is something that we are missing, I believe the item in question was in fact delivered 6 days ago - confirmed from several of your messages about additional (free) things included in an attempt to smooth over any postal/delivery issues you may have experienced once this was actually shipped (which is outside of our control, but we also understand how something silly like that can really sour an experience, and we wanted you to have the best!).
Please reach out via out email (bigredstring@gmail.com) with any further issues or concerns you may have.
Correct - they were sent together in the same package (both referenced in the item description writing - info provided in the tracking and email notification system used).
Since you had mentioned tracking difficulties with your previous purchase, we decided not to send these separately in an attempt to streamline/simplify your tracking requirements. We did this with the hope of improving your experience in the shipping and handling section, even though that is a part of the experience that we do not control (i.e. we do not have our own trucks or company delivery service - we rely on and pay other companies such as USPS, UPS, and FedEx to deliver our product to you).
If there is a specific shipping service that you would like to use, we can look into adding an option for customers to select and pay for that service.
Awesome! We link Pink Poly Club as well as a pure poly string. We are working on a new poly that should be announced soon - should be announced via Instagram and on our original post/thread introducing Big Red in the coming few days!
pink is best string I’ll need to snag more at some point but my string backlog is embarrassingly large. Maybe when we get into the holiday strings if you plan to do anything for Christmas I’ll drop an order and add skme pink
Getting ahead of ourselves here, but yes - we plan on doing some holiday strings/packs.
At the moment, we do have a few more of our Halloween strings (Fright Night 5-Pack). We will be doing something similar with future holiday packs, and will be sharing those via our Instagram once we are all twisted up and ready to share!
We are in the process of announcing something new too - see if you like it similarly to Pink Poly Club!