# Yoyofactory Rude Customer Service?

**URL:** <https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047>\
**Category:** Unrelated Discussion\
**Created:** [January 19, 2015, 5:01am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047 "2015-01-19T05:01:10Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![GraydenYoyos](https://avatars.discourse-cdn.com/v4/letter/g/3be4f8/32.png) [@GraydenYoyos](https://forums.yoyoexpert.com/u/GraydenYoyos)\
**Post date:** [January 19, 2015, 5:01am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/1 "2015-01-19T05:01:10Z")

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Have any of you had emailed yyf? They were rude to me… Any of you had this problem?

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**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\
**Post date:** [January 19, 2015, 5:16am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/2 "2015-01-19T05:16:02Z")

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I haven’t had any contact with them but 99% of the comments I’ve seen here regarding YYF customer service has been that they’re excellent to deal with.

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**Author:** ![LeftyLink](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/leftylink/32/1321_2.png) [@LeftyLink](https://forums.yoyoexpert.com/u/LeftyLink)\
**Post date:** [January 19, 2015, 5:17am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/3 "2015-01-19T05:17:34Z")

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Depends on your definition of rude, and what you said and how you worded it.

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**Author:** ![Gym\_Kirk](https://avatars.discourse-cdn.com/v4/letter/g/8e8cbc/32.png) [@Gym\_Kirk](https://forums.yoyoexpert.com/u/Gym_Kirk)\
**Post date:** [January 19, 2015, 5:18am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/4 "2015-01-19T05:18:13Z")

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I had an issue and they handled it real well. No complaints from me.

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**Author:** ![Bcmaddog](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/bcmaddog/32/1170_2.png) [@Bcmaddog](https://forums.yoyoexpert.com/u/Bcmaddog)\
**Post date:** [January 19, 2015, 2:53pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/5 "2015-01-19T14:53:34Z")

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> [@Gym\_Kirk](#):
>
> I had an issue and they handled it real well. No complaints from me.

^ Best guys ever! No complaints 🙂

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**Author:** ![Totalartist](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/totalartist/32/1054_2.png) [@Totalartist](https://forums.yoyoexpert.com/u/Totalartist)\
**Post date:** [January 19, 2015, 2:59pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/6 "2015-01-19T14:59:17Z")

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My experience has been nothing but the best. I agree with LeftyLink.

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**Author:** ![\_RTD\_alecto](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/_rtd_alecto/32/1336_2.png) [@\_RTD\_alecto](https://forums.yoyoexpert.com/u/_RTD_alecto)\
**Post date:** [January 19, 2015, 3:23pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/7 "2015-01-19T15:23:05Z")

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I have never had an issue with anybody at yoyofactory… they may be a little sarcastic sometimes but they are super nice.

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**Author:** ![skitrz](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/skitrz/32/849_2.png) [@skitrz](https://forums.yoyoexpert.com/u/skitrz)\
**Post date:** [January 20, 2015, 11:51pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/8 "2015-01-20T23:51:20Z")

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YYF has always treated me exceptionally well. They have always been prompt with their responses, generous and incredibly helpful.

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**Author:** ![YOYOJAMizm](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/yoyojamizm/32/774_2.png) [@YOYOJAMizm](https://forums.yoyoexpert.com/u/YOYOJAMizm)\
**Post date:** [January 20, 2015, 11:52pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/9 "2015-01-20T23:52:48Z")

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They replaced my shutter for free , no questions asked

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**Author:** ![BIG\_NIC](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/big_nic/32/813_2.png) [@BIG\_NIC](https://forums.yoyoexpert.com/u/BIG_NIC)\
**Post date:** [January 21, 2015, 12:44am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/10 "2015-01-21T00:44:30Z")

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The guys at YoYoFactory are always super nice! You may want to try again… :wink:

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**Author:** ![Chimera](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@Chimera](https://forums.yoyoexpert.com/u/Chimera)\
**Post date:** [January 21, 2015, 2:24am UTC](https://forums.yoyoexpert.com/t/yoyofactory-rude-customer-service/72047/11 "2015-01-21T02:24:21Z")

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YYF guys are the best, they sent me 6 replacement boards for my hubstack afterglow when one died.