# Yoyofactory packages **URL:** \ **Category:** General Yo-Yo\ **Created:** [March 4, 2016, 12:57am UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528 "2016-03-04T00:57:42Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Kai\_Johnson](https://avatars.discourse-cdn.com/v4/letter/k/cc9497/32.png) [@Kai\_Johnson](https://forums.yoyoexpert.com/u/Kai_Johnson)\ **Post date:** [March 4, 2016, 12:57am UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/1 "2016-03-04T00:57:42Z")
Anyone know usually how long YYF takes to send a package? Like a replacement yoyo if somethings wrong etc ---
**Author:** ![Nemyo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nemyo/32/14407_2.png) [@Nemyo](https://forums.yoyoexpert.com/u/Nemyo)\ **Post date:** [March 4, 2016, 1:05am UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/2 "2016-03-04T01:05:06Z")
in a timely manner. ---
**Author:** ![Kai\_Johnson](https://avatars.discourse-cdn.com/v4/letter/k/cc9497/32.png) [@Kai\_Johnson](https://forums.yoyoexpert.com/u/Kai_Johnson)\ **Post date:** [March 4, 2016, 1:06am UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/3 "2016-03-04T01:06:38Z")
No quite sure what you mean by that sorry ??? Do you mean patience? ---
**Author:** ![Nemyo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nemyo/32/14407_2.png) [@Nemyo](https://forums.yoyoexpert.com/u/Nemyo)\ **Post date:** [March 4, 2016, 1:21am UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/4 "2016-03-04T01:21:04Z")
no I mean that they will send it swiftly. they are a very good company and I can’t imagine that they will leave you waiting long. ---
**Author:** ![Totalartist](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/totalartist/32/1054_2.png) [@Totalartist](https://forums.yoyoexpert.com/u/Totalartist)\ **Post date:** [March 4, 2016, 6:20pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/5 "2016-03-04T18:20:03Z")
[s]I’m sure it would be within a reasonable time. If you’re shipping out of state, you should give them at least 5 business days to receive it, so it might be a week before it gets sent back to you. If you have tracking on the one you sent them, you should know when they received it, and use that as a gauge. If you’ve waited a week and a half after you mailed it, you can always email [contact@yoyofactory.com](mailto:contact@yoyofactory.com) to check on the status at that time. If they opted to fix your yo-yo instead of a replacement, it might take a bit longer, but I’m not sure of the circumstances involved here. [/s] Oops, I just saw that you live in Canada, so a month round trip is fair. If it’s been a month already, you can email [contact@yoyofactory.com](mailto:contact@yoyofactory.com) to check on the status. If they opted to fix the yo-yo rather than replace it, give it an extra week. International shipping can be something else. Patience is a virtue. :-\ ---
**Author:** ![Kai\_Johnson](https://avatars.discourse-cdn.com/v4/letter/k/cc9497/32.png) [@Kai\_Johnson](https://forums.yoyoexpert.com/u/Kai_Johnson)\ **Post date:** [March 5, 2016, 5:47pm UTC](https://forums.yoyoexpert.com/t/yoyofactory-packages/79528/6 "2016-03-05T17:47:45Z")
> [@TotalArtist](#): > > [s]I’m sure it would be within a reasonable time. If you’re shipping out of state, you should give them at least 5 business days to receive it, so it might be a week before it gets sent back to you. If you have tracking on the one you sent them, you should know when they received it, and use that as a gauge. > > If you’ve waited a week and a half after you mailed it, you can always email [contact@yoyofactory.com](mailto:contact@yoyofactory.com) to check on the status at that time. If they opted to fix your yo-yo instead of a replacement, it might take a bit longer, but I’m not sure of the circumstances involved here. [/s] > > Oops, I just saw that you live in Canada, so a month round trip is fair. If it’s been a month already, you can email [contact@yoyofactory.com](mailto:contact@yoyofactory.com) to check on the status. If they opted to fix the yo-yo rather than replace it, give it an extra week. International shipping can be something else. Patience is a virtue. :-\ Ah yea it was a replacement so I dont think it should take too long but you never know with customs and stuff.