# Yoyoexpert costomer dead? **URL:** \ **Category:** General Yo-Yo\ **Created:** [October 6, 2014, 4:50pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939 "2014-10-06T16:50:41Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 4:50pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/1 "2014-10-06T16:50:41Z")
So is yoyo expert like, dead? I usually have really good experience with the customer support, but I haven’t heard from them in like a week. Anyone knows whats up? ---
**Author:** ![jrodriguez](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jrodriguez/32/7914_2.png) [@jrodriguez](https://forums.yoyoexpert.com/u/jrodriguez)\ **Post date:** [October 6, 2014, 4:52pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/2 "2014-10-06T16:52:48Z")
Give them a ring: (413) 551-9696 ---
**Author:** ![AaronW](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/aaronw/32/49251_2.png) [@AaronW](https://forums.yoyoexpert.com/u/AaronW)\ **Post date:** [October 6, 2014, 5:03pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/3 "2014-10-06T17:03:50Z")
I’ve had a couple times it took awhile to hear back, but it was usually for a good reason, and they did get back to me. ---
**Author:** ![YoYoExpertGarrett](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/yoyoexpertgarrett/32/1543_2.png) [@YoYoExpertGarrett](https://forums.yoyoexpert.com/u/YoYoExpertGarrett)\ **Post date:** [October 6, 2014, 5:04pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/4 "2014-10-06T17:04:02Z")
Did you already email or call us? We are answering emails a little slower than usual this weekend due to Nationals but they will all get answered! We answer phones from 10am - 5pm EST and if you cannot call within those hours just leave a voicemail - we will call you back. I can assure you we are alive. In fact, if you call right now, i’ll pick up the phone! ---
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 5:09pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/5 "2014-10-06T17:09:32Z")
> [@YoYoExpert Garrett](#): > > Did you already email or call us? We are answering emails a little slower than usual this weekend due to Nationals but they will all get answered! We answer phones from 10am - 5pm EST and if you cannot call within those hours just leave a voicemail - we will call you back. > > I can assure you we are alive. In fact, if you call right now, i’ll pick up the phone! yeah I emailed a week or so ago, but yeah i’ll give you a ring in the next ten minutes! Thanks! ---
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 5:28pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/6 "2014-10-06T17:28:29Z")
Ok I just want to go on the record saying that one: Yoyo experpt costumer support is not dead, it is very much alive and are just as helpful as ever. Thank you Garrett for your help and wise words! ---
**Author:** ![nightshadow](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nightshadow/32/1574_2.png) [@nightshadow](https://forums.yoyoexpert.com/u/nightshadow)\ **Post date:** [October 6, 2014, 5:36pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/7 "2014-10-06T17:36:24Z")
> [@YoYoExpert Garrett](#): > > Did you already email or call us? We are answering emails a little slower than usual this weekend due to Nationals but they will all get answered! We answer phones from 10am - 5pm EST and if you cannot call within those hours just leave a voicemail - we will call you back. > > I can assure you we are alive. In fact, if you call right now, i’ll pick up the phone! Yeah. The customer service is great! ---
**Author:** ![YoYoExpertGarrett](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/yoyoexpertgarrett/32/1543_2.png) [@YoYoExpertGarrett](https://forums.yoyoexpert.com/u/YoYoExpertGarrett)\ **Post date:** [October 6, 2014, 5:37pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/8 "2014-10-06T17:37:58Z")
> [@That-one-kid](#): > > Ok I just want to go on the record saying that one: Yoyo experpt costumer support is not dead, it is very much alive and are just as helpful as ever. Thank you Garrett for your help and wise words! No Problem - Glad to help! ---
**Author:** ![Chimera](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@Chimera](https://forums.yoyoexpert.com/u/Chimera)\ **Post date:** [October 6, 2014, 5:43pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/9 "2014-10-06T17:43:31Z")
I thought this was going to be a thread about a dead customer! Glad it’s not. ---
**Author:** ![Erik\_kerber](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/erik_kerber/32/7939_2.png) [@Erik\_kerber](https://forums.yoyoexpert.com/u/Erik_kerber)\ **Post date:** [October 6, 2014, 6:09pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/10 "2014-10-06T18:09:39Z")
> [@YoYoExpert Garrett](#): > > Did you already email or call us? We are answering emails a little slower than usual this weekend due to Nationals but they will all get answered! We answer phones from 10am - 5pm EST and if you cannot call within those hours just leave a voicemail - we will call you back. > > I can assure you we are alive. In fact, if you call right now, i’ll pick up the phone! If you call in the next 10 minutes we will throw in a second set for free just pay seperate processing and handling…But Wait Theres More! You can also win a special gift if you call right now. Call 1-800-blah-blah-blah 😃 ---
**Author:** ![Gambit](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/gambit/32/1358_2.png) [@Gambit](https://forums.yoyoexpert.com/u/Gambit)\ **Post date:** [October 6, 2014, 6:18pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/11 "2014-10-06T18:18:04Z")
> [@Chimera](#): > > I thought this was going to be a thread about a dead customer! Glad it’s not. Agreed. I feared the worst, so I’m glad this just turned out to be a customer service issue. 😛 ---
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 6:44pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/12 "2014-10-06T18:44:41Z")
> [@Gambit](#): > > Agreed. I feared the worst, so I’m glad this just turned out to be a customer service issue. 😛 yeah, I guess I should have been more specific, but I wanted something to catch peoples attention and help me. XD! Just a little case of ‘wah wah wah help me’ tis all. ---
**Author:** ![Sheep](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/sheep/32/1492_2.png) [@Sheep](https://forums.yoyoexpert.com/u/Sheep)\ **Post date:** [October 6, 2014, 7:12pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/13 "2014-10-06T19:12:19Z")
I clicked just to see all the ways you spelled “customer” costomer customer - correct costumer I’m glad you found some help. ---
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 7:18pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/14 "2014-10-06T19:18:24Z")
> [@Sheep](#): > > I clicked just to see all the ways you spelled “customer” > > costomer > customer - correct > costumer > > I’m glad you found some help. XD I’m dyslexic, words are like puzzles to me. Sometimes I just jam pieces together if they look close enough. ---
**Author:** ![Sheep](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/sheep/32/1492_2.png) [@Sheep](https://forums.yoyoexpert.com/u/Sheep)\ **Post date:** [October 6, 2014, 7:51pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/15 "2014-10-06T19:51:34Z")
Lol dang, you are That One Dyslexic Kid. Not bad then ;D ---
**Author:** ![That-one-kid](https://avatars.discourse-cdn.com/v4/letter/t/0ea827/32.png) [@That-one-kid](https://forums.yoyoexpert.com/u/That-one-kid)\ **Post date:** [October 6, 2014, 7:59pm UTC](https://forums.yoyoexpert.com/t/yoyoexpert-costomer-dead/69939/16 "2014-10-06T19:59:44Z")
> [@Sheep](#): > > Lol dang, you are That One Dyslexic Kid. Not bad then ;D …dang. I should have gone with that. That would have been way better