# Yoyo community/buyers beware of SOCHI
**URL:** https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462
**Category:** Yo-Yo Reviews
**Created:** [February 29, 2024, 3:43pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462 "2024-02-29T15:43:44Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@dcs937](https://forums.yoyoexpert.com/u/dcs937)
#### Post date: [February 29, 2024, 3:43pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/1 "2024-02-29T15:43:44Z")
I paid SOCHI for two yoyo display cases. It took them a while to send the cases so I emailed them about it… they responded to my email asking where the product was by saying they were on chinese new year. Since then they have become unresponsive. I have sent several emails and its been months since I ordered. This is beyond unprofessional. I am really disappointed to say the least. So just wanted to do the right thing and let everyone know to beware of these people robbing the community. Will be reaching out to the credit card company today.
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### Author:  [@GnarlyCharlie](https://forums.yoyoexpert.com/u/GnarlyCharlie)
#### Post date: [February 29, 2024, 3:55pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/2 "2024-02-29T15:55:00Z")
Last year I ordered a small case from them. Took a month to arrive. Emailed them and got no response. All that said, it did eventually arrive. I wouldn’t be worried about stuff never showing up, but they definitely are slow and hard to reach.
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### Author:  [@andy569](https://forums.yoyoexpert.com/u/andy569)
#### Post date: [February 29, 2024, 4:03pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/3 "2024-02-29T16:03:38Z")
It’s kind of been a known thing for a while that Sochi direct customer service is very poor and shipping can be slow at times. Also not that it excuses it but I believe it’s just one man running the whole thing.
There’s been tons of complaints about really slow shipping and poor communication but I don’t think I’ve heard of anyone not eventually receiving what they ordered. A few months is quite a while though but I don’t think unheard of from them. Good luck
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### Author:  [@Scoogy](https://forums.yoyoexpert.com/u/Scoogy)
#### Post date: [February 29, 2024, 4:09pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/4 "2024-02-29T16:09:35Z")
Sochi is a company that you will se once but never again. You can also get their products off of yoyoexpert but if you want to make a complain to sochi then don’t expect a great response.
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### Author:  [@dcs937](https://forums.yoyoexpert.com/u/dcs937)
#### Post date: [February 29, 2024, 4:10pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/5 "2024-02-29T16:10:23Z")
wait what?
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### Author:  [@Scoogy](https://forums.yoyoexpert.com/u/Scoogy)
#### Post date: [February 29, 2024, 4:10pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/6 "2024-02-29T16:10:54Z")
Well acording to buyers, they dont do so well in customer service
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### Author:  [@Scoogy](https://forums.yoyoexpert.com/u/Scoogy)
#### Post date: [February 29, 2024, 4:11pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/7 "2024-02-29T16:11:31Z")
I might buy some sochi string from yoyoexpert though. If mir uses it, obviously its goo 😃
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### Author:  [@dcs937](https://forums.yoyoexpert.com/u/dcs937)
#### Post date: [February 29, 2024, 5:14pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/8 "2024-02-29T17:14:25Z")
idk man. i just wouldnt buy from their site. youd prob be safe buying from YYE. honestly i just dont think ill be supporting them again. its not fun having to go through all this calling the cc company and whatnot.
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### Author:  [@yoyoxcellence](https://forums.yoyoexpert.com/u/yoyoxcellence)
#### Post date: [February 29, 2024, 6:08pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/9 "2024-02-29T18:08:14Z")
I will say the Chinese New Year is a very real thing and it stops all work for weeks then all that work that wasn’t done is in a backlog. I’m not excusing the lack of communication but I understand they are very likely just very behind and trying to catch up.
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### Author:  [@Shapapy](https://forums.yoyoexpert.com/u/Shapapy)
#### Post date: [February 29, 2024, 8:51pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/14 "2024-02-29T20:51:31Z")
Yep, this was my experience a couple of years ago. I ordered strings from them direct and had to wait several months and track them down on multiple social media sites to get any response. Also, their QC sucks and their strings have a weird film on them so I stopped buying them.
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### Author:  [@dcs937](https://forums.yoyoexpert.com/u/dcs937)
#### Post date: [February 29, 2024, 10:25pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/16 "2024-02-29T22:25:42Z")
i think being unresponsive is an especially toxic trait when had by a company like this
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### Author:  [@suspense](https://forums.yoyoexpert.com/u/suspense)
#### Post date: [February 29, 2024, 10:39pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/17 "2024-02-29T22:39:10Z")
> [@Sochi dispicable service](https://forums.yoyoexpert.com/t/sochi-dispicable-service/361466/9):
>
> I thought Sochi was a well-respected company. What happened? I bought 2 100 packs from them a long time ago and was going to go with them again once I ran out but not so sure anymore. Pretty unfortunate, it’s by far my favorite bulk string.
don’t mind me.
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### Author:  [@K1LCr09](https://forums.yoyoexpert.com/u/K1LCr09)
#### Post date: [February 29, 2024, 11:23pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/18 "2024-02-29T23:23:58Z")
If they want to be on vacation I don’t blame them.
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### Author:  [@Shapapy](https://forums.yoyoexpert.com/u/Shapapy)
#### Post date: [February 29, 2024, 11:47pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/19 "2024-02-29T23:47:34Z")
This has nothing to do with being on vacation or celebrating a holiday. I just checked my email and my order was placed in November and didn’t even ship until February after I made multiple attempts to contact their support. This is just bad business.
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### Author:  [@yoyoxcellence](https://forums.yoyoexpert.com/u/yoyoxcellence)
#### Post date: [March 1, 2024, 3:49pm UTC](https://forums.yoyoexpert.com/t/yoyo-community-buyers-beware-of-sochi/395462/20 "2024-03-01T15:49:38Z")
I dont disagree a company should communicate, was just bringing awareness to the culture as a lot of americans don’t know.