# URGENT! PLEASE RESPOND! **URL:** \ **Category:** Looking for Help/Recommendation\ **Created:** [September 6, 2011, 9:05pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732 "2011-09-06T21:05:17Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![yoyoguy4](https://avatars.discourse-cdn.com/v4/letter/y/db5fbb/32.png) [@yoyoguy4](https://forums.yoyoexpert.com/u/yoyoguy4)\ **Post date:** [September 6, 2011, 9:05pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/1 "2011-09-06T21:05:17Z")
Im not sure if this is the right place, but I will post here anyways. I just ordered a red protostar, and it came in the mail today. so I opened the package, and put the string on. The first thing I noticed was the string felt really short. But thats not a biggie. The major problem was the protostar slept for 15 seconds, (trust me it was not my throw) and it was highly responsive. Please help. ---
**Author:** ![yoyoguy4](https://avatars.discourse-cdn.com/v4/letter/y/db5fbb/32.png) [@yoyoguy4](https://forums.yoyoexpert.com/u/yoyoguy4)\ **Post date:** [September 6, 2011, 9:13pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/2 "2011-09-06T21:13:18Z")
By the way i dont have a bearing removal tool ---
**Author:** ![guitaryo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/guitaryo/32/830_2.png) [@guitaryo](https://forums.yoyoexpert.com/u/guitaryo)\ **Post date:** [September 6, 2011, 9:17pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/3 "2011-09-06T21:17:06Z")
I would just get a new bearing. ---
**Author:** ![Pizzaparty78](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/pizzaparty78/32/554_2.png) [@Pizzaparty78](https://forums.yoyoexpert.com/u/Pizzaparty78)\ **Post date:** [September 6, 2011, 9:30pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/4 "2011-09-06T21:30:05Z")
Maybe you should send a e-mail or message yoyoexpert about it ---
**Author:** ![yoyoguy4](https://avatars.discourse-cdn.com/v4/letter/y/db5fbb/32.png) [@yoyoguy4](https://forums.yoyoexpert.com/u/yoyoguy4)\ **Post date:** [September 6, 2011, 9:32pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/5 "2011-09-06T21:32:34Z")
> [@guitaryo](#): > > I would just get a new bearing. I have one but like i said the bearing is stuck to one of the spacers. ---
**Author:** ![BlackShot](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/blackshot/32/937_2.png) [@BlackShot](https://forums.yoyoexpert.com/u/BlackShot)\ **Post date:** [September 6, 2011, 9:53pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/6 "2011-09-06T21:53:44Z")
Order a bearing removal tool I guess, considering you don’t have one. ---
**Author:** ![anonyo](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@anonyo](https://forums.yoyoexpert.com/u/anonyo)\ **Post date:** [September 6, 2011, 9:58pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/7 "2011-09-06T21:58:31Z")
Do you have an old string laying around? Use the string trick to remove the bearing. You can see this on youtube. Works good, or at least worked fine for my ONE. Maybe the bearing needs cleaning. Maybe it needs breaking in. Maybe it needs lube. Maybe it needs all three. Then again, it could just be a bad bearing. I maintain a small inventory of Terrapin X bearings for my yoyos, so if I have an issue I can just swap out, provided the yoyo uses a C-sized bearing(for the time being!) Once the bearing is out, you can check YouTUbe again for how to remove a spacer of a YYF yoyo bearing. It’s easy and only requires a pin, some patience and some care. YYF made a video for it. I even downloaded it to have handy in my “yoyo video library”. Enjoy! ---
**Author:** ![dynikus](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/dynikus/32/812_2.png) [@dynikus](https://forums.yoyoexpert.com/u/dynikus)\ **Post date:** [September 6, 2011, 11:14pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/8 "2011-09-06T23:14:45Z")
yyf has a video on how to remove spacers from the bearing. Essentially just put like a push pin in between the bearing and spacer. keep inching it out till it’s all the way off. (like how you remove a bearing, moving back and forth.) ---
**Author:** ![skeletonboy333](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@skeletonboy333](https://forums.yoyoexpert.com/u/skeletonboy333)\ **Post date:** [September 7, 2011, 4:38am UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/9 "2011-09-07T04:38:55Z")
Use the YYF video to remove the spacers. Then de-shield the bearing and properly clean it. Then check for any debris on the bearing seat, use a toothpick and run around the seat for any residue/dirt. You don’t need a bearing. If people are going to buy a new bearing for such a little thing, well I should have 5 bearings and my friend should have 7 bearings. But my friend and I only have one each, and they play perfectly fine. ---
**Author:** ![nobody](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nobody/32/845_2.png) [@nobody](https://forums.yoyoexpert.com/u/nobody)\ **Post date:** [September 10, 2011, 3:36am UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/10 "2011-09-10T03:36:22Z")
That video didn’t work for me. A thin knife works better then a thumb tack and it won’t fangs the spacers as much. Lube only makes the yoyo quiet and temporarily responsive (if applied properly) and isn’t neccesarie. I would clean the bearing however and check the spacers to see if they are to tight and preventing the bearing from spinning properly. In that case contact Yoyoexpert or buy some new spacers. ---
**Author:** ![bigbadsilversurfer](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/bigbadsilversurfer/32/953_2.png) [@bigbadsilversurfer](https://forums.yoyoexpert.com/u/bigbadsilversurfer)\ **Post date:** [September 21, 2011, 5:52am UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/11 "2011-09-21T05:52:55Z")
dude that happend to me too ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ---
**Author:** ![Big\_cat](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/big_cat/32/877_2.png) [@Big\_cat](https://forums.yoyoexpert.com/u/Big_cat)\ **Post date:** [September 21, 2011, 12:36pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/12 "2011-09-21T12:36:23Z")
Contact YYE. They have great customer service, mine had this problem and they sent me a new one, alon with some goodies. 🙂 ---
**Author:** ![Slade\_Riggs](https://avatars.discourse-cdn.com/v4/letter/s/82dd89/32.png) [@Slade\_Riggs](https://forums.yoyoexpert.com/u/Slade_Riggs)\ **Post date:** [September 21, 2011, 1:36pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/13 "2011-09-21T13:36:55Z")
If cleaning the bearing and checking the spacers doesn’t solve your problem then contact yoyoexpert, they will be more than happy to help. ---
**Author:** ![nobody](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nobody/32/845_2.png) [@nobody](https://forums.yoyoexpert.com/u/nobody)\ **Post date:** [September 21, 2011, 9:00pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/14 "2011-09-21T21:00:05Z")
Please read the date on the previous post. ---
**Author:** ![Big\_cat](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/big_cat/32/877_2.png) [@Big\_cat](https://forums.yoyoexpert.com/u/Big_cat)\ **Post date:** [September 21, 2011, 10:48pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/15 "2011-09-21T22:48:58Z")
> [@nobody](#): > > Please read the date on the previous post. What about it? It’s only been 15 days since the OP. He may still be looking for advice. 🙂 ---
**Author:** ![yoyoguy4](https://avatars.discourse-cdn.com/v4/letter/y/db5fbb/32.png) [@yoyoguy4](https://forums.yoyoexpert.com/u/yoyoguy4)\ **Post date:** [September 21, 2011, 11:04pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/16 "2011-09-21T23:04:47Z")
> [@Big\_cat](#): > > > [@nobody](#): > > > > Please read the date on the previous post. > > What about it? It’s only been 15 days since the OP. He may still be looking for advice. 🙂 Actually, I sent the yoyo back and ordered a popstar + 100 red strings. MeHappy. ---
**Author:** ![nobody](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nobody/32/845_2.png) [@nobody](https://forums.yoyoexpert.com/u/nobody)\ **Post date:** [September 23, 2011, 8:50pm UTC](https://forums.yoyoexpert.com/t/urgent-please-respond/29732/17 "2011-09-23T20:50:51Z")
> [@Big\_cat](#): > > > [@nobody](#): > > > > Please read the date on the previous post. > > What about it? It’s only been 15 days since the OP. He may still be looking for advice. 🙂 The thread was dying, and he would have probably bumeped it if he was still looking for advice.