# Stripped horizon
**URL:** https://forums.yoyoexpert.com/t/stripped-horizon/83335
**Category:** Yo-Yo Mods and Maintenance
**Created:** [February 25, 2017, 1:38am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335 "2017-02-25T01:38:14Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 25, 2017, 1:38am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/1 "2017-02-25T01:38:14Z")
My horizon just stripped. I wasn’t even tightening it hard it just stripped. I bought it from another store. Has this happened to any of you?? I did nothing to aid my yoyo stripping. It just happened.
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### Author:  [@Cannon](https://forums.yoyoexpert.com/u/Cannon)
#### Post date: [February 25, 2017, 2:05am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/2 "2017-02-25T02:05:41Z")
Contact the store you bought it from.
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### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 25, 2017, 3:53am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/3 "2017-02-25T03:53:25Z")
Yep going to do it Monday hopefully they have good customer service like yoyoexpert does
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### Author:  [@Cannon](https://forums.yoyoexpert.com/u/Cannon)
#### Post date: [February 25, 2017, 3:56am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/4 "2017-02-25T03:56:50Z")
Great reason to buy from yoyoexpert right off the bat :wink:
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### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 25, 2017, 4:05am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/5 "2017-02-25T04:05:07Z")
Yep that was my first mistake :joy:
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### Author:  [@GrindDude](https://forums.yoyoexpert.com/u/GrindDude)
#### Post date: [February 26, 2017, 12:54am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/6 "2017-02-26T00:54:26Z")
That happened to my horizon as well! I got lucky and got the axle into the stripped half and just loctited it in there
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### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 26, 2017, 1:49am UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/7 "2017-02-26T01:49:33Z")
Lucky!! I unscrewed it and the little wire was on the axel
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### Author:  [@YoYoExpertGarrett](https://forums.yoyoexpert.com/u/YoYoExpertGarrett)
#### Post date: [February 27, 2017, 2:44pm UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/8 "2017-02-27T14:44:52Z")
Yeah, contact the store you bought it from and they should be able to fix it or replace it (That’s what we would do ;)).
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### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 27, 2017, 4:12pm UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/9 "2017-02-27T16:12:03Z")
Yep going to do that today:wink::+1:
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### Author:  [@Cannon](https://forums.yoyoexpert.com/u/Cannon)
#### Post date: [February 27, 2017, 4:31pm UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/10 "2017-02-27T16:31:03Z")
> [@YoYoExpert Garrett](#):
>
> Yeah, contact the store you bought it from and they should be able to fix it or replace it (That’s what we would do ;)).
Yoyoexpert does such a great job with this kind of stuff! They let me send in a yoyo that I bought 2-3 years earlier and fixed it for FREE! Great people here at yoyoexpert!
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### Author:  [@Caden3211](https://forums.yoyoexpert.com/u/Caden3211)
#### Post date: [February 27, 2017, 6:54pm UTC](https://forums.yoyoexpert.com/t/stripped-horizon/83335/11 "2017-02-27T18:54:52Z")
Yep Definitely. Yoyoexpert has a phone number. But when I tried to contact the store I bought my horizon from they only have a “contact form”. I learned my lesson to only buy from yoyoexpert