# Solved!Please,close:) **URL:** \ **Category:** General Yo-Yo\ **Created:** [September 11, 2024, 6:26am UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196 "2024-09-11T06:26:42Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Chaman](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/chaman/32/601454_2.png) [@Chaman](https://forums.yoyoexpert.com/u/Chaman)\ **Post date:** [September 11, 2024, 6:26am UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/1 "2024-09-11T06:26:43Z")
Hi guys! Has anyone returned a yoyo to the a-rt company? I need an address to return a yo-yo but they don’t answer my emails (it took them more than 1 month to answer me the last time telling me to return it but they didn’t tell me what address(!) I recycled the original box and now I don’t know where It was the sender’s address ☹ Can someone who has sent you back a yo-yo help me by telling me how to do it? Thank you! ---
**Author:** ![Exmime](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/exmime/32/40143_2.png) [@Exmime](https://forums.yoyoexpert.com/u/Exmime)\ **Post date:** [September 11, 2024, 12:45pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/2 "2024-09-11T12:45:30Z")
Have you tried DM them on IG ? [https://www.instagram.com/a.returntops/](https://www.instagram.com/a.returntops/) ---
**Author:** ![Chaman](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/chaman/32/601454_2.png) [@Chaman](https://forums.yoyoexpert.com/u/Chaman)\ **Post date:** [September 11, 2024, 1:08pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/3 "2024-09-11T13:08:57Z")
I don’t have Instagram or Facebook, that’s why I’m asking around here to see if anyone knows it or can get it. I sent Tyler a private message here to see if he answers me 🙂 ---
**Author:** ![YFG](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/yfg/32/651997_2.png) [@YFG](https://forums.yoyoexpert.com/u/YFG)\ **Post date:** [September 11, 2024, 1:15pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/4 "2024-09-11T13:15:36Z")
Making an Instagram is going to be your best bet for contacting virtually every manufacturer (it makes their phone ding), it is also where you will get the earliest news, and coolest tricks ---
**Author:** ![Exmime](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/exmime/32/40143_2.png) [@Exmime](https://forums.yoyoexpert.com/u/Exmime)\ **Post date:** [September 11, 2024, 1:26pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/5 "2024-09-11T13:26:22Z")
you can also DM @Charles_Haycock here, but he is not on here often, but it might send another email pending on how his account is set up. ---
**Author:** ![Chaman](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/chaman/32/601454_2.png) [@Chaman](https://forums.yoyoexpert.com/u/Chaman)\ **Post date:** [September 11, 2024, 1:31pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/6 "2024-09-11T13:31:04Z")
Thanks!! ---
**Author:** ![Chaman](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/chaman/32/601454_2.png) [@Chaman](https://forums.yoyoexpert.com/u/Chaman)\ **Post date:** [September 11, 2024, 1:38pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/7 "2024-09-11T13:38:14Z")
I have sent a message to Charles to see if there is any luck. It’s frustrating not to receive a response, I understand that they will be very busy, but holy cow, I bought the holy yogurt in July, I received it in August and I still haven’t taken it out of the plastic bottle!!! I really want to try it and just think that I have to Sending it and waiting to receive the replacement makes me anxious!! hahaha Thanks for the help :wink: ---
**Author:** ![Chaman](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/chaman/32/601454_2.png) [@Chaman](https://forums.yoyoexpert.com/u/Chaman)\ **Post date:** [September 11, 2024, 4:42pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/8 "2024-09-11T16:42:23Z")
This has worked! Charles answered me and I already have the address where to send it:) Thanks for the suggestion! ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [September 11, 2024, 8:43pm UTC](https://forums.yoyoexpert.com/t/solved-please-close/409196/9 "2024-09-11T20:43:27Z")