# One Drop post purchase support is awesome! **URL:** \ **Category:** General Yo-Yo\ **Created:** [July 8, 2015, 1:26am UTC](https://forums.yoyoexpert.com/t/one-drop-post-purchase-support-is-awesome/75664 "2015-07-08T01:26:48Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![northstarrocks](https://avatars.discourse-cdn.com/v4/letter/n/839c29/32.png) [@northstarrocks](https://forums.yoyoexpert.com/u/northstarrocks)\ **Post date:** [July 8, 2015, 1:26am UTC](https://forums.yoyoexpert.com/t/one-drop-post-purchase-support-is-awesome/75664/1 "2015-07-08T01:26:48Z")
Just wanted to commend the guys at onedrop. I had a rally that cracked for no apparent reason (was sitting in a drawer) and i asked just for new halves. David said he could send me a whole new rally in the new colors or a new benchmark! The benchmark arrived today and ive been enjoying it. 🙂 The only thing i cant figure out is how that rally cracked. I wonder if the tolerances were really tight and the weight ring expanded with heat…? Cracked in two places on one half and a hairline on the other. Its gotten really hot in our house but other than that i can find no reason. It was in mint condition and really smooth. ---
**Author:** ![skyguy01](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@skyguy01](https://forums.yoyoexpert.com/u/skyguy01)\ **Post date:** [July 8, 2015, 2:30am UTC](https://forums.yoyoexpert.com/t/one-drop-post-purchase-support-is-awesome/75664/2 "2015-07-08T02:30:05Z")
Wish I would have contacted them when mine pressure cracked… I just used the weight rings off it ---
**Author:** ![JohnnyJ](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/johnnyj/32/94616_2.png) [@JohnnyJ](https://forums.yoyoexpert.com/u/JohnnyJ)\ **Post date:** [July 8, 2015, 6:46am UTC](https://forums.yoyoexpert.com/t/one-drop-post-purchase-support-is-awesome/75664/3 "2015-07-08T06:46:13Z")
OneDrop is a very professional company, they always take really good care of their customers.