# New to Yoyos have a question about the civility and responsiveness.

**URL:** <https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476>\
**Category:** Yo-Yo Mods and Maintenance\
**Created:** [February 29, 2016, 6:08pm UTC](https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476 "2016-02-29T18:08:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Fundamental](https://avatars.discourse-cdn.com/v4/letter/f/8baadc/32.png) [@Fundamental](https://forums.yoyoexpert.com/u/Fundamental)\
**Post date:** [February 29, 2016, 6:08pm UTC](https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476/1 "2016-02-29T18:08:04Z")

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I recently purçhased the civility and recieved it a few days ago. I was under the impression it was to be dead unresponsive but it is in fact very responsive i have cleaned the bearing and it is still extremely responsive as i said im completely new so i dont know what to do but its frustrating trying to learn and it smashing me in the hands. Any help or advice is appreciated thanks.

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**Author:** ![Zorro](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/zorro/32/206266_2.png) [@Zorro](https://forums.yoyoexpert.com/u/Zorro)\
**Post date:** [February 29, 2016, 10:53pm UTC](https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476/2 "2016-02-29T22:53:11Z")

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Try contacting the store or individual you bought it from.

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**Author:** ![Nemyo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/nemyo/32/14407_2.png) [@Nemyo](https://forums.yoyoexpert.com/u/Nemyo)\
**Post date:** [February 29, 2016, 11:46pm UTC](https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476/3 "2016-02-29T23:46:50Z")

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check the response and see if the bearing spins well. odds are the bearing is shot or you cleaned it wrong after it was simply factory lubed and response as a result of that. I know Jake and Connor and they wouldn’t ship out a defective product.

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**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\
**Post date:** [February 29, 2016, 11:59pm UTC](https://forums.yoyoexpert.com/t/new-to-yoyos-have-a-question-about-the-civility-and-responsiveness/79476/4 "2016-02-29T23:59:48Z")

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Check here to see if you cleaned the bearing properly: [Useful modification & maintenance guides - Axles,Clean, repair, tune, fix yoyos](http://yoyoexpert.com/forums/index.php/topic,17792.0.html)