# Luftverk support **URL:** \ **Category:** General Yo-Yo\ **Created:** [August 4, 2025, 1:44pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622 "2025-08-04T13:44:06Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 4, 2025, 1:44pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/1 "2025-08-04T13:44:06Z")
Hey everyone, just wondering if anyone else has had trouble getting in touch with Luftverk lately. I’ve sent several emails to Luftverk support contacts at [luftverk@gmail.com](mailto:luftverk@gmail.com) over the past couple of weeks regarding an issue, but I haven’t received any response yet. I’m curious if anyone else has experienced similar difficulties contacting them. ---
**Author:** ![kretzschmar](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/kretzschmar/32/668707_2.png) [@kretzschmar](https://forums.yoyoexpert.com/u/kretzschmar)\ **Post date:** [August 4, 2025, 1:52pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/2 "2025-08-04T13:52:39Z")
Might have went to his spam, I’ll tag him here @jeffreypang911 ---
**Author:** ![JosiahR](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/josiahr/32/251027_2.png) [@JosiahR](https://forums.yoyoexpert.com/u/JosiahR)\ **Post date:** [August 4, 2025, 2:01pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/3 "2025-08-04T14:01:43Z")
Yeah Jeffrey’s usually pretty good about stuff like that. Maybe he’s out on vacation or something, I know from time to time he shuts down the website for a few weeks if he won’t be around to respond or send out orders or something. ---
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 4, 2025, 2:24pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/4 "2025-08-04T14:24:47Z")
Thanks for the responses, I’ll hang in there and be patient. ---
**Author:** ![Exmime](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/exmime/32/40143_2.png) [@Exmime](https://forums.yoyoexpert.com/u/Exmime)\ **Post date:** [August 4, 2025, 2:27pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/5 "2025-08-04T14:27:00Z")
You can also hit him up on IG > **[LUFTVERK (@luftverk) • Instagram photos and videos](https://www.instagram.com/luftverk/)** > > 4,062 Followers, 110 Following, 264 Posts - See Instagram photos and videos from LUFTVERK (@luftverk) ---
**Author:** ![Captrogers](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/captrogers/32/647012_2.png) [@Captrogers](https://forums.yoyoexpert.com/u/Captrogers)\ **Post date:** [August 4, 2025, 2:32pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/6 "2025-08-04T14:32:14Z")
I imagine like most YoYo folks he’s busy with worlds around the corner ---
**Author:** ![bheinz63](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/bheinz63/32/137310_2.png) [@bheinz63](https://forums.yoyoexpert.com/u/bheinz63)\ **Post date:** [August 4, 2025, 6:11pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/7 "2025-08-04T18:11:39Z")
i only have one experience with Luftverk support. i sent an email mid afternoon my time, he responded a few hours later basically first thing the next morning (morning his time, not morning my time). ---
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 22, 2025, 3:31pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/8 "2025-08-22T15:31:08Z")
Was Luftverk present at the 2025 worlds? I took your advice and waited but i haven’t heard back from luftverk’s email or Instagram. It was mentioned that past experiences have had a response in the same day. I’m looking at a month with no response. ---
**Author:** ![Exmime](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/exmime/32/40143_2.png) [@Exmime](https://forums.yoyoexpert.com/u/Exmime)\ **Post date:** [August 22, 2025, 3:36pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/9 "2025-08-22T15:36:13Z")
Try his Drifting account, he has been posting stories there > **[Jeffrey Pang (@jeffreypang911) • Instagram photos and videos](https://www.instagram.com/jeffreypang911/?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw%3D%3D)** > > 26K Followers, 1,012 Following, 85 Posts - See Instagram photos and videos from Jeffrey Pang (@jeffreypang911) ---
**Author:** ![bheinz63](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/bheinz63/32/137310_2.png) [@bheinz63](https://forums.yoyoexpert.com/u/bheinz63)\ **Post date:** [August 22, 2025, 9:30pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/10 "2025-08-22T21:30:23Z")
have you sent a follow up, or just waiting on response on the original email? if you haven’t sent a follow up yet, i’d recommend doing so its possible things get filtered or just pushed to the bottom of the inbox if its really busy. if you have sent one, thats a major bummer =[ ---
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 22, 2025, 10:19pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/11 "2025-08-22T22:19:25Z")
I sent my original email on July 18, followed up on the 22nd. I then sent 2 more follow-ups on July 30 and then on August 12. Not to mention the 2 Instagram accounts. ---
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 23, 2025, 6:41pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/12 "2025-08-23T18:41:14Z")
Thanks friends for your help. Luftverk just got a hold of me and took care of my issue. ---
**Author:** ![jeffreypang911](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jeffreypang911/32/192496_2.png) [@jeffreypang911](https://forums.yoyoexpert.com/u/jeffreypang911)\ **Post date:** [August 25, 2025, 4:25pm UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/13 "2025-08-25T16:25:35Z")
Hello! Hate to bump this since it was resolved just wanted to chime in here. Last month my emails have been marking certain messages as spam and I only just noticed like last week. I should be all caught up now with everyone, hoping the spam folder didn’t delete anyone elses. Sorry about that like others mentioned I usually reply like within a day or two if you have any issues!! 🙂 ---
**Author:** ![joGor](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jogor/32/636167_2.png) [@joGor](https://forums.yoyoexpert.com/u/joGor)\ **Post date:** [August 30, 2025, 3:56am UTC](https://forums.yoyoexpert.com/t/luftverk-support/430622/14 "2025-08-30T03:56:31Z")
Yet another follow up on this thread. Luftverk came through on their service. Didn’t expect this to be sitting on my doorstep when I got home tonight . Thanks again Luftverk and yo community. ![IMG_3899](https://us1.discourse-cdn.com/flex015/uploads/yoyoexpert1/original/4X/a/7/d/a7d77c7f10586efe1aa95338bd97f89f5f7afede.jpeg)