# I'm a DSL Dinosaur **URL:** \ **Category:** Unrelated Discussion\ **Created:** [December 13, 2024, 5:46am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129 "2024-12-13T05:46:47Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![Captrogers](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/captrogers/32/647012_2.png) [@Captrogers](https://forums.yoyoexpert.com/u/Captrogers)\ **Post date:** [December 28, 2024, 4:57am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/22 "2024-12-28T04:57:01Z")
It could instead be the voip telephone adapter. (Previously referred to as a fax adapter) those are more like 40 bucks and I can’t imagine why the tech would show up without one knowing you had telephone services to install. Also most modern modem/routers that’s a built in feature ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 28, 2024, 4:57am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/23 "2024-12-28T04:57:59Z")
No, it’s another black box device. . Edit > [@Captrogers](#): > > It could instead be the voip telephone adapter. Sounds like that may be it. Either way then I have to order it somewhere, and supposedly Quantum has ordered one. > [@Captrogers](#): > > I can’t imagine why the tech would show up without one knowing you had telephone services to install. Ummm, it’s century link… ---
**Author:** ![Captrogers](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/captrogers/32/647012_2.png) [@Captrogers](https://forums.yoyoexpert.com/u/Captrogers)\ **Post date:** [December 28, 2024, 5:03am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/24 "2024-12-28T05:03:02Z")
> [@jhb8426](#): > > Spent about 2 hours being shuttled between Century Link and Quantum I’ve done this dance so many times. It’s even worse when it’s a site outage impacting a business and no one knows anything about your account number nor who you should be in contact with all to find out the support group was outsourced to a sub contractor overseas and there isn’t a direct escalation line to get a local tech first. Good times I used to become belligerent on those kind of calls and my colleagues would have to talk me down from my side as I cursed whoever I was transferred to. Heaven help the next person if the call “dropped” during a transfer. ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 28, 2024, 5:06am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/25 "2024-12-28T05:06:45Z")
> [@Captrogers](#): > > all to find out the support group was outsourced to a sub contractor overseas and there isn’t a direct escalation line to get a local tech first. Good times I used to become belligerent on those kind of calls and my colleagues would have to talk me down from my side as I cursed whoever I was transferred to. Heaven help the next person if the call “dropped” during a transfer. Precisely. A couple of times I was successful in raising enough of a stink to get them to transfer me to someone in the U.S. that could actually fix the issue. Once upon a time when I was responsible for the T! line to our office, I could actually call a Quest number and get someone in the same city.. ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 28, 2024, 5:29am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/26 "2024-12-28T05:29:47Z")
> [@Captrogers](#): > > It could instead be the voip telephone adapter. Yes, it’s a Grandstream HT802 VoIP Gateway available from Ingram Micro. Problem is that Quantum sets it up to plug and play on their syetm. So I guess I’ll just sit back and wait… ---
**Author:** ![Captrogers](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/captrogers/32/647012_2.png) [@Captrogers](https://forums.yoyoexpert.com/u/Captrogers)\ **Post date:** [December 28, 2024, 5:34am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/27 "2024-12-28T05:34:12Z")
I would be livid in your shoes. I commend what patience you’ve exhibited. My Bp is raised and I’m not even dealing with it. ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 28, 2024, 5:40am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/28 "2024-12-28T05:40:31Z")
Yes, I am fuming. But I’m saving what composure I have to keep my wife from further exploding. When I got off of the last session with the “support team” and told her why the guy never came she lost it. And people tell me what a headache it is to deal with comcast/xfinity 🤢 ---
**Author:** ![Captrogers](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/captrogers/32/647012_2.png) [@Captrogers](https://forums.yoyoexpert.com/u/Captrogers)\ **Post date:** [December 28, 2024, 5:42am UTC](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129/29 "2024-12-28T05:42:54Z")
ATT for telephone services was my biggest nightmare mostly because of the automated directory. That and the verizon for business was a nightmare as it was always a specific local branch you had to know the number for that would consolidate periodically to get direct support… [Previous page](https://forums.yoyoexpert.com/t/im-a-dsl-dinosaur/415129.md?page=1)