# Damaged Loop 900 **URL:** \ **Category:** Yo-Yo Mods and Maintenance\ **Created:** [December 4, 2012, 10:14pm UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138 "2012-12-04T22:14:54Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Share190](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@Share190](https://forums.yoyoexpert.com/u/Share190)\ **Post date:** [December 4, 2012, 10:14pm UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/1 "2012-12-04T22:14:54Z")
I recently ordered a loop 900, when it arrived in the mail, the axel was slightly bent and there was one sizable chip on either wing. From this i assumed somebody already used this yoyo and caused this damage. I informed the company and they sent me another loop 900 in the EXACT same condition. Am i going crazy or are loop 900s supposed to be smooth all around, and have a perfectly strait axle. I’m sorry if this is in the wrong section. I ordered my yoyo from Billy Bobs Bait and Tackle Emporium. i wouldn’t recommend anybody buy from them. bad customer service… Please don’t mention other other on-line stores. Thanks skitrz ---
**Author:** ![anonyo](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@anonyo](https://forums.yoyoexpert.com/u/anonyo)\ **Post date:** [December 4, 2012, 10:34pm UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/2 "2012-12-04T22:34:33Z")
> [@Share190](#): > > I recently ordered a loop 900, when it arrived in the mail, the axel was slightly bent and there was one sizable chip on either wing. From this i assumed somebody already used this yoyo and caused this damage. I informed the company and they sent me another loop 900 in the EXACT same condition. Am i going crazy or are loop 900s supposed to be smooth all around, and have a perfectly strait axle. > I’m sorry if this is in the wrong section. > I ordered my yoyo from {REMOVED}. i wouldn’t recommend anybody buy from them. bad customer service… Contact the place of purchase and have them honor the warranty. I find it odd how a second would do the same thing. Did the items ship in their retail packaging? Were they in a box for shipping or at the very least in a padded mailer? If boxed, was some packing material included, such as foam, peanuts, wadded paper or bubble wrap? What condition did the package arrive in? I received a pair of not very used Loop 900’s via BST, they showed up in a padded mailer I think. They are playing just fine. ---
**Author:** ![skitrz](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/skitrz/32/849_2.png) [@skitrz](https://forums.yoyoexpert.com/u/skitrz)\ **Post date:** [December 5, 2012, 12:01am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/3 "2012-12-05T00:01:45Z")
I’d guess the problem to be with the postal service or packaging. I would suggest that you try ordering from YoyoExpert. The service is fantastic :wink: . ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 5, 2012, 12:28am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/4 "2012-12-05T00:28:06Z")
> [@Share190](#): > > I ordered my yoyo from Billy Bobs Bait and Tackle Emporium. i wouldn’t recommend anybody buy from them. bad customer service… > > Please don’t mention other other on-line stores. Thanks skitrz But that’s one of my favorites!!! :wink: ---
**Author:** ![Yonut](https://avatars.discourse-cdn.com/v4/letter/y/5f8ce5/32.png) [@Yonut](https://forums.yoyoexpert.com/u/Yonut)\ **Post date:** [December 5, 2012, 1:32am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/5 "2012-12-05T01:32:47Z")
I used to think Billy Bob’s was a real yoyo store… ---
**Author:** ![jhb8426](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jhb8426/32/631_2.png) [@jhb8426](https://forums.yoyoexpert.com/u/jhb8426)\ **Post date:** [December 5, 2012, 1:49am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/6 "2012-12-05T01:49:25Z")
What??? You mean it’s not??? ---
**Author:** ![abby1371](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/abby1371/32/1075_2.png) [@abby1371](https://forums.yoyoexpert.com/u/abby1371)\ **Post date:** [December 5, 2012, 1:51am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/7 "2012-12-05T01:51:56Z")
Okay that happened with loop 900s man that’s bad service that or you might want to contact the maker of it because that’s just wrong! ---
**Author:** ![Shadowz143](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/shadowz143/32/952_2.png) [@Shadowz143](https://forums.yoyoexpert.com/u/Shadowz143)\ **Post date:** [December 5, 2012, 1:53am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/8 "2012-12-05T01:53:25Z")
> [@jhb8426](#): > > > [@Share190](#): > > > > I ordered my yoyo from Billy Bobs Bait and Tackle Emporium. i wouldn’t recommend anybody buy from them. bad customer service… > > > > Please don’t mention other other on-line stores. Thanks skitrz > > But that’s one of my favorites!!! :wink: Ah, the best editing job from a Moderator. On topic, it seems like it’s either the Post Service or retailers fault. ---
**Author:** ![Yonut](https://avatars.discourse-cdn.com/v4/letter/y/5f8ce5/32.png) [@Yonut](https://forums.yoyoexpert.com/u/Yonut)\ **Post date:** [December 5, 2012, 2:38am UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/9 "2012-12-05T02:38:56Z")
> [@jhb8426](#): > > What??? You mean it’s not??? I know right? Apparently they don’t sell chiefs. The forum lied. ---
**Author:** ![Bcmaddog](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/bcmaddog/32/1170_2.png) [@Bcmaddog](https://forums.yoyoexpert.com/u/Bcmaddog)\ **Post date:** [December 6, 2012, 4:30pm UTC](https://forums.yoyoexpert.com/t/damaged-loop-900/46138/10 "2012-12-06T16:30:44Z")
Buy from yoyoexpert next time 😃