# Can't login from that IP address?

**URL:** <https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701>\
**Category:** YoYoExpert Site Improvements\
**Created:** [March 14, 2020, 1:17pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701 "2020-03-14T13:17:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jasonwongzero](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jasonwongzero/32/725_2.png) [@jasonwongzero](https://forums.yoyoexpert.com/u/jasonwongzero)\
**Post date:** [March 14, 2020, 1:17pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/1 "2020-03-14T13:17:27Z")

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Hi, I am trying to use the forums from both my Android cellphone and my computer. I can login to either the computer or the phone but when I try to login to the other it says:

 ![20200314_061643](https://us1.discourse-cdn.com/flex015/uploads/yoyoexpert1/original/4X/3/e/c/3ec8f3ed7b24c79ece671a9fdf3302b4942f54d2.jpeg)

Any thoughts on how to fix this? Never had this problem before. Thanks!

Jason

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**Author:** ![vegabomb](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/vegabomb/32/199_2.png) [@vegabomb](https://forums.yoyoexpert.com/u/vegabomb)\
**Post date:** [March 14, 2020, 1:41pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/2 "2020-03-14T13:41:08Z")

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Hey Jason. What do you mean by login to the other?

> [@jasonwongzero](#):
>
> I can login to either the computer or the phone but when I try to login to the other it says:

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**Author:** ![jasonwongzero](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/jasonwongzero/32/725_2.png) [@jasonwongzero](https://forums.yoyoexpert.com/u/jasonwongzero)\
**Post date:** [March 14, 2020, 2:07pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/3 "2020-03-14T14:07:02Z")

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Hi sorry to clarify. I can login successfully to the forums on my phone or on my computer.

However, when I try to log in to the site on the other device, it gives me this IP address error.

Jason

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**Author:** ![vegabomb](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/vegabomb/32/199_2.png) [@vegabomb](https://forums.yoyoexpert.com/u/vegabomb)\
**Post date:** [March 14, 2020, 2:14pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/4 "2020-03-14T14:14:08Z")

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@codinghorror will know what’s up.

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**Author:** ![AndreBoulay](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/andreboulay/32/69662_2.png) [@AndreBoulay](https://forums.yoyoexpert.com/u/AndreBoulay)\
**Post date:** [March 14, 2020, 5:31pm UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/5 "2020-03-14T17:31:21Z")

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Hey Jason! Can you PM me with your IP address on both devices if you look it up? I’ll check the logs and see if I can fix it…

EDIT: This has been resolved.

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**Author:** ![JustJ](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/justj/32/81013_2.png) [@JustJ](https://forums.yoyoexpert.com/u/JustJ)\
**Post date:** [March 17, 2020, 11:16am UTC](https://forums.yoyoexpert.com/t/cant-login-from-that-ip-address/316701/6 "2020-03-17T11:16:58Z")

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Yeah, I’ve had the same issue. I’m guessing they have it defaulting to only one device per use ID being able to be logged in at a time. It’s a bit of a pain, but not the end of the world, at least for me. 😷