# Basecamp Expedition cutting strings **URL:** \ **Category:** General Yo-Yo\ **Created:** [September 26, 2016, 7:13pm UTC](https://forums.yoyoexpert.com/t/basecamp-expedition-cutting-strings/81991 "2016-09-26T19:13:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![sheba918](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@sheba918](https://forums.yoyoexpert.com/u/sheba918)\ **Post date:** [September 26, 2016, 7:13pm UTC](https://forums.yoyoexpert.com/t/basecamp-expedition-cutting-strings/81991/1 "2016-09-26T19:13:00Z")
Just wondering if anyone else has had any problems with the expedition cutting strings. I have the aqua/blue color and it is cutting strings right at the outside edge of the response pad. ---
**Author:** ![unklesteve](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/unklesteve/32/106934_2.png) [@unklesteve](https://forums.yoyoexpert.com/u/unklesteve)\ **Post date:** [September 26, 2016, 8:15pm UTC](https://forums.yoyoexpert.com/t/basecamp-expedition-cutting-strings/81991/2 "2016-09-26T20:15:53Z")
> [@sheba918](#): > > Just wondering if anyone else has had any problems with the expedition cutting strings. I have the aqua/blue color and it is cutting strings right at the outside edge of the response pad. Yikes, sorry to hear it! Haven’t heard of anyone having that problem. Email [sales@basecampyoyo.com](mailto:sales@basecampyoyo.com) if you would like a replacement. ---
**Author:** ![Rcdrivertim](https://avatars.discourse-cdn.com/v4/letter/r/4bbf92/32.png) [@Rcdrivertim](https://forums.yoyoexpert.com/u/Rcdrivertim)\ **Post date:** [September 27, 2016, 5:16am UTC](https://forums.yoyoexpert.com/t/basecamp-expedition-cutting-strings/81991/3 "2016-09-27T05:16:35Z")
I have an Epedition as well. I haven’t had problems like that. YYF and CLYW have excellent customer service and I am sure they will resolve it quickly.