# Account bug **URL:** \ **Category:** YoYoExpert Site Improvements\ **Created:** [July 19, 2019, 8:17pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656 "2019-07-19T20:17:52Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SirDarverok](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@SirDarverok](https://forums.yoyoexpert.com/u/SirDarverok)\ **Post date:** [July 19, 2019, 8:17pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/1 "2019-07-19T20:17:53Z")
Hey. Whenever I try to log in it will say that email and password do not match. When I input my email to change my password it says my email isnt regustered(checked it). I’ve changed emails but no email will work, it just says it is not registered. ---
**Author:** ![codinghorror](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/codinghorror/32/8052_2.png) [@codinghorror](https://forums.yoyoexpert.com/u/codinghorror)\ **Post date:** [July 19, 2019, 8:35pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/2 "2019-07-19T20:35:09Z")
I suggest emailing YYE with the specifics of your email address and the old email address? ---
**Author:** ![vegabomb](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/vegabomb/32/199_2.png) [@vegabomb](https://forums.yoyoexpert.com/u/vegabomb)\ **Post date:** [July 19, 2019, 8:36pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/3 "2019-07-19T20:36:38Z")
So curious but how did you post this? 🙂 ---
**Author:** ![codinghorror](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/codinghorror/32/8052_2.png) [@codinghorror](https://forums.yoyoexpert.com/u/codinghorror)\ **Post date:** [July 19, 2019, 8:39pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/4 "2019-07-19T20:39:25Z")
I’m pretty sure he’s referring to the main site (the store) not the forums. ---
**Author:** ![SirDarverok](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@SirDarverok](https://forums.yoyoexpert.com/u/SirDarverok)\ **Post date:** [July 19, 2019, 8:47pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/5 "2019-07-19T20:47:25Z")
I’m logged in on mobile in Chrome navegator. When I try to log in on other navegator(store, forum, etc) it just will say my email isnt registered, but I have checked it on my profile and yeah, the email is there. ---
**Author:** ![SirDarverok](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@SirDarverok](https://forums.yoyoexpert.com/u/SirDarverok)\ **Post date:** [July 19, 2019, 8:48pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/6 "2019-07-19T20:48:21Z")
Actually forums and store use the same account,is that right?Never bought in the store anyways. I’m talking about the forum. And I had previously logged in on my mobile in Chrome ---
**Author:** ![codinghorror](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/codinghorror/32/8052_2.png) [@codinghorror](https://forums.yoyoexpert.com/u/codinghorror)\ **Post date:** [July 19, 2019, 8:48pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/7 "2019-07-19T20:48:57Z")
Oh my bad. You can PM the staff listed at [About - YoYoExpert](https://forums.yoyoexpert.com/about) with your old and new emails and they can have a look ---
**Author:** ![SirDarverok](https://avatars.discourse-cdn.com/v4/letter/s/b9e5f3/32.png) [@SirDarverok](https://forums.yoyoexpert.com/u/SirDarverok)\ **Post date:** [July 19, 2019, 8:54pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/8 "2019-07-19T20:54:31Z")
I think you did not get the problem. I still use the same email. It just wont let me log in because it “does not exist”. However, I just REGISTERED with that email, and it logged me in this account. Now the problem has been solved. A weird bug haha. Thanks for the help anyways ---
**Author:** ![AndreBoulay](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.yoyoexpert.com/andreboulay/32/69662_2.png) [@AndreBoulay](https://forums.yoyoexpert.com/u/AndreBoulay)\ **Post date:** [July 20, 2019, 8:07pm UTC](https://forums.yoyoexpert.com/t/account-bug/305656/9 "2019-07-20T20:07:07Z")
Glad you figured it out! If you have anymore problems just let us know. 😊